The Team
The Welsh Contact centre Forum Ltd consists of Managing Director, Sandra Busby, a board of directors and employees. We may be a small team, but we have a big impact on the Contact Centre Industry.
- Managing Director - Sandra Busby
- Training Co-ordinator - Christine Allen
- Finance Administrator - Shailja Tewary
- Members & Events Manager - Lucinda Butler
- Web Content Manager/Social Media - James Roberts
The Board
The Board consists of
- Mike Mullins - British Gas
- Lynda Campbell - LJC Associates
- Carol Bogue-Lloyd - Atos
- Sharon Jones - Barclaycard
- Kath Chivers - Firstsource
- Mike Minahan - Carpeo
- Ireen Lock - The AA
- John Trace - Legal & General
- Emma Clarke - Conduit
- Karina Voisey - Trinity Mirror
- David Morpeth - Mitsubishi Finance
- Lee Jones - Connect
