Team Leader Round Tables
Our monthly Team Leader Round Tables are a not-to-be-missed chance for contact centre Team Leaders to network and share best practice.
To find out more about how to get involved with these events, contact lucinda@callcentrewales.co.uk
2016 Team Leader Round Table Schedule
If you can host one of these meetings and would like to get involved please contact lucinda@callcentrewales.co.uk
Month | Day | Time | Hosting Company | Host | |
| Jan | 19th | 2pm | Barclays | Kate Williams | |
| Feb | 23rd | 10am - 12pm | FirstSource Solutions | Keith Osborne | |
| Mar | 31st | 10am - 12pm | Virgin Media | Catherine Richards | |
| Apr | 19th | 10am - 12pm | Blackhorse | Jennifer O'Brien | |
| May | 6th | 9.30am - 12pm | Virgin Atlantic | Louise Phillips | |
| Jun | TBA | TBA | Vista Support | Samantha Simon-Davidson | |
| Jul | TBA | TBA | Host required (click to contact us) | (None yet) | |
| Aug | TBA | TBA | Lloyds Banking Group | Denise Blud |
Facilities Management, Contact Centre Senior Manager and Compliance Roundtables
Following the success of our Team Leader Round Table events, we also hold Round Tables for Facilities Management, Compliance and Senior Contact Centre Managers. To find out more about these, please contact lucinda@callcentrewales.co.uk
Facilities Management Round Table schedule
Month | Day | Time | Hosting Company | Host | |
| Apr | 6th | 09:30 - 11:30 AM | FirstSource Solutions | ||
| Jun | 1st | 09:30 - 11:30 AM | Host required (click to contact us) | (None yet) | |
| Aug | 3rd | 09:30 - 11:30 AM | Molson Coors | Louise James | |
| Oct | 5th | 09:30 - 12:00 AM | Tesco | Kate Plenty | |
| Dec | 7th | 09:30 - 11:30 AM | Admiral | Joanne Dear |
Upcoming events
Welsh Contact Centre Forum Events
There are no upcoming events.
Industry Events
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For a good cause
There are no upcoming events.
