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Sandra Busby on the Welsh Contact Centre Awards 2014

The Welsh Contact Centre Forum's Managing Director reflects on the Awards, the industry, and what the future holds for Wales.

Welsh Contact Centre Awards Finalists interviewed on buzzwales

buzzwales caught up with partner company finalists to learn more about their roles.


Top 5 Reasons to Join the Welsh Contact Centre Forum

Our members across Wales regularly attest to the high value of their memberships. But what are the key reasons you should consider joining them as members?

AgentFest - celebrating the best

New event celebrates those at the heart of booming contact centre industry

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